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Customer Services Opening At SC

Published: November 18, 2011 12:06 pm ET

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There is an immediate full-time position available in the Customer Services area of Standardbred Canada.


This position demands flexibility to cope with changing priorities and deadlines.


Minimum Grade 12 education in the French school system - Post Secondary education is preferred.

Technical Skills:

Intermediate working knowledge of Microsoft Word and Excel.

Personal Skills:

The ideal candidate for this role will have excellent communication (oral & written) in French and English along with an excellent telephone manner and exemplary customer service skills. He/she must be mature with high standards of professionalism and strong organizational skills with good attention to detail.


Industry experience is a definite asset.


  • Strong customer focus
  • Good analytical and organizational skills
  • Proven ability to multi-talk
  • Results-oriented, self-motivated, enthusiastic and resourceful
  • Ability to work in fast paced environment
  • Detail oriented with excellent time management skills
  • Valid driver licence

Responsibilities (include but are limited to):

  • Occasionally work as a substitute field rep at one of the Ontario race tracks
  • Process foal applications, memberships, licences, stable registrations, and transfers/claims
  • Data entry of race results, eligibility fees, Coggins’ tests
  • Data entry of fees to membership accounts from accounting journals
  • Invoice for horse or member related fees
  • Respond to telephone and email inquiries
  • Communicating by letter with applicants regarding problems with foal registrations, membership and licensing applications, transfers of ownership, etc.
  • Scan, index and quality control electronic imaging of all documents (member/horse/track)
  • Cover receptionist duties when required
  • Must be available to work at all SC horse sales
  • Must be available to work occasional weekends
  • Must be able to work collaboratively with other staff members

Please email your résumé using 'Customer Services' as your subject line to Pat Kennedy at [email protected] or to Val Boom at [email protected] or send your résumé by fax to 905-858-3111 no later than December 2, 2011.

We thank all interested candidates in advance, however, only those candidates being selected for an interview will be contacted.

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