Standardbred Canada would like to remind members that SC's main office building in Mississauga, Ont. remains closed to external visitors and guests amid the COVID-19 pandemic.
Staff Hours
Mail is being received and distributed, fax machines are being checked, emails are being read and phone calls are being answered as quickly as possible and our Member Services staff are working remotely and available from 8:30 a.m. – 4:30 p.m. (EST) from Monday to Friday to assist you over the phone.
Due to the high volume of inquiries and member business, Standardbred Canada’s response time for transactions done over the phone may be delayed by 24 - 48 hours (weekday).
Below are the office extensions for doing business. Call (905) 858-3060 and the extension listed:
-
Ownership Transfers: x231 or x235
-
Foal Registration: x231 or x235
-
Membership Renewals: x233
-
Eligibility Fees: x285 or x251
-
French Services: x235 or x238
Coggins Tests should be emailed to:
[email protected] or to [email protected].
eShop
For IMMEDIATE service, and NO WAIT TIME, you can conduct most of your 'horse-related' business with Standardbred Canada online via SC’s eShop. If you have an SC online account and are logged in, you are ready to do business on eShop.
If you don’t, you can register here to set one up. It takes only three minutes to set up your account!
There are 15 different types of transactions that SC members can make on eShop and it’s available 24 hours a day!
Payment for transactions done on eShop must be made with a credit card (only VISA and MASTERCARD will be accepted). VISA-DEBIT or PREPAID are NOT accepted.
Here are the transactions that you can do on eShop:
-
Renew your Membership
-
Pay your Horse’s Eligibility Fee
-
Pay an Invoice
-
Complete an Electronic Claiming Authorization
-
Put a Horse on the For Sale Board
-
Put an Item on the For Sale Board
-
Make Stake Payments
-
Submit a Foal Application
-
Submit a Mare Report
-
Submit a Location Report
-
Make a Horse Name Change
-
Purchase Horse Liability Insurance
-
Purchase a TROT Subscription
-
Complete a Report of Mares Bred
-
Submit a Full Circle Form
Field Reps Working Remotely
In the best interests of the health and safety of our members and staff, SC Field Reps will not be working at racetracks during COVID-19. The Field Reps will be working off-site during qualifiers and live racing.
Field Reps will be available at least an hour and a half prior to qualifiers and at least two hours prior to first race post time on race days until the completion of the second race.
-
Alberta Tracks – x278
-
Flamboro Downs – x271
-
Fraser Downs – (403) 852-0348
-
Rideau Carleton Raceway - x279
-
Truro Raceway – x276
-
Western Fair Raceway – x282
-
Woodbine Mohawk Park - x277
All Transfers MUST be sent to SC’s head office in Mississauga as members will not be able to do this at the racetrack. Please mail your transfer with a cheque or credit card #. If you have a digital (electronic) file of the transfer, please take a photo with your mobile phone, scan it and email this photo or fax this with your credit card # to (905) 858-3111.
SC members can pay eligibility fees online (through eShop), fax, by calling SC's office during business hours with a list or email us a list with their credit card info.